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Archive for the ‘customer service’ Category

Andy Sernovitz on Damn! I Wish I’d Thought of That! posted a neat list of ideas he compiled from the panel “Customer service as community, community as customer service” at the Customer Service is the New Marketing Conference. Sounds like it was an all star panel:Gina Bianchini, Ning; Matt Mullenweg, WordPress ; Tara Huntl, Citizen [...]

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